Category Archives: Ask your pharmacist

What women say

beautiful young woman with white dress“My pregnancy scare was because the condom broke. I went to a pharmacy and got the morning after pill. I don’t know what would have happened if I didn’t take emergency contraception. It might have been a different story; I don’t like to think about it.”

“I know about emergency contraception because my parents talked to teenagerme about it.  I don’t think I’ll need to use it, but you never know. It’s good to know it’s there, just in case!”

Woman working online

“ One time, I went out and I met this gorgeous guy. We ended up not using condoms. The next morning, we went to the pharmacy and got the morning-after pill, just in case. I think it is really worth the price. If you have a mishap it’s the right thing to do. If you need it, well you need it and you go and get it.”

perfect day

“ I took emergency contraception because the condom broke. And that was it, I had to go and get it.”




“I know that you should take the morning after pill as soon as possible. Getting it directly from a pharmacy is really convenient. I would not be at ease discussing sex with a doctor who knows my family and me.”


I have emergency contraception at home because I am on the pill and I have forgotten to take my pills once or twice. It’s reassuring to have an emergency contraception tablet ready in advance.

Planning what to say

It may be helpful to plan what you are going to say to the pharmacist. Here are some ideas:

  • “I’d like the emergency contraceptive pill please.”
  • “I’ve had a contraceptive mishap and I’d like the morning after pill please.”
  • “Can I talk to someone about emergency contraception?”

Take somebody with you if it makes you feel more comfortable.


Fuss-free consultation

Getting ellaOne®should be simple and fuss-free.

The pharmacist may ask you a few questions, just to check ellaOne® is suitable for you.

There’s no need to feel embarrassed. Remember pharmacy staff deal with all kinds of sensitive situations everyday – it’s their job to make this experience as stress-free as they can for you.



Bella’s Story

young african american woman

After my second baby our family was complete. On my 40th birthday my husband organised a surprise party. It was a great night. The next day I realised I’d forgotten to take a couple of my usual contraceptive pills that week and we’d had sex after the party.

I asked my sister what to do. She told me to get the morning-after pill from a pharmacist. After a short discussion I bought ellaOne®. While I was there I bought some condoms just in case.

Getting ellaOne® was very straightforward.


Read Rosa's Story

Rosa’s Story

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I had just started college. I had been with Paulo for a while. When his condom came off I was really worried that I’d get pregnant. I knew I wasn’t ready to have a baby.

I had read about emergency contraception on the internet.

I thought it would be easier to go to a pharmacist than get an appointment with the doctor. When I went in I was nervous, but the pharmacist was really nice. There were a few questions, but the whole experience was friendly and fuss-free.

I went to a café and read the leaflet in the pack.

Then I took ellaOne® and went to my next lecture. It felt like a weight was off my mind.

Read Bella's Story